Privacy Policy

Online terms of use

Your use of the online services (the Website) provided by Drum Digital Pty Ltd ABN 74 6178 827 620 (Drum Digital), (“us” or “we”) via this website is subject to the conditions set out here. Your use of the Website is deemed acceptance of these terms.

1. Supply and Grant of Licence

1.1   Subject to the further terms and conditions set out in these terms of use, you are granted a non-exclusive, non-transferable limited licence to:
          1. access and use data made available on the Website in the territory in which your organisation has been licensed to use the Website (if               unsure, please check before commencing use);

          2. download and temporarily store insubstantial portions of such data to a storage device under the exclusive control of the organisation              that has subscribed to this Website and with whom you are registered as a user (your organisation);

          3. internally display such downloaded data; and

          4. reproduce such data subject to the further limitations set out in these conditions.

1.2   Where you have purchased access to data on a transactional basis, that data will be made available to you on a single subscriber basis only for a period of 24 hours. You may not distribute that data to other users or third parties unless you have obtained an express licence from us for that purpose.

2. Personal Use

2.1   Access to and use of this Website are subject to the following terms and conditions and all applicable laws. You may browse this Website for personal entertainment and information. However, please do not distribute, modify, transmit or revise the contents of this site directly relating to Drum Digital, without the written permission of Drum Digital.  Any unauthorised copying, mirroring, storage, or other unauthorised use is absolutely prohibited and will be prosecuted.  By using this Website, you are indicating your acceptance to be bound by the terms of this agreement.  Drum Digital, may revise these Online Terms of Use at any time by updating this posting.  You must visit this page periodically to review the Online Terms of Use.  If you do not agree to any of these terms you must exit the site immediately.  “You” refers to all individuals and or entities accessing this site for any reason.

3. Place of Business of Drum Digital

3.1   Drum Digital’s, place of business is 8 Alice Street, Newtown NSW 2042. The governing law of these Online Terms of Use is the State of New South Wales.

4. Intellectual Property Rights

4.1   All intellectual property rights in the software and the publications available on the Website are and remain the exclusive property of ourselves or third party suppliers as the case may be. When using the publications and the Website, you must comply with the law including, without limitation, copyright laws.

4.2   Unless permitted by law or as otherwise expressly permitted in these terms, you must not, nor must you authorise any third person to:

          1. reproduce, copy, download, scrape, store, publish, transmit, transfer, communicate, distribute, disseminate, sell, rent, lend or otherwise             use the publications or the Website, or any part of the publications or Website, in any form or by any means;
          2. modify or make any alterations, additions or amendments to any part of the publications downloaded from the Website;
          3. make the Website available to any person other than an authorised user;
          4. convert material downloaded from the Website into an electronic format other than the one in which it was supplied;
          5. reverse engineer, decompile, disassemble or otherwise attempt to discern the source code of the components of the Website or             reproduce all or any portion of the said components;
          6. remove, alter, circumvent or tamper with any trade marks, copyright notices, copyright protection devices, disclaimers or other legal             notices;
          7. combine the whole or any part of the data available on the Website with any other software, data or material;
          8. store or use any part of such data in an archival database or other searchable database except as forming part of any work product.  

5. Hypertext Links and Blogs

5.1   The Website may contain material submitted by third parties, hypertext reference links or other pointers to internet websites operated by third parties and/or the capacity to conduct federated searches of third party websites. This function or material is provided for your convenience only.

5.2   We do not accept responsibility for the contents of any linked website, any hypertext reference link contained in a linked website or any material submitted by third parties. The opinions expressed on any blog are those of the individual users, authors or contributors and are not necessarily shared by us.

5.3   The inclusion of any hypertext reference link or publication of any material submitted to a blog does not imply any sponsorship, endorsement or approval of that material by us

5.4   Subject to the Conditions, we make no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any such material or function.

5.5   You link to any website entirely at your own risk. When visiting other websites you should refer to each such website's individual terms of use and not rely on these terms.

5.6   Where we have provided you with the means to post any material to a blog, it is a condition of use of that Website that you accept full responsibility for the content you submit. In doing so, you warrant that the material you post is not obscene, indecent, objectionable or libelous nor does it infringe any third party intellectual property rights. You also warrant that our publication of that content will not expose us to civil or criminal proceedings.

5.7   We reserve the right to remove any material from the Website that violates these terms and conditions or which we (in our sole discretion) consider to be in any other way objectionable.

6. Indemnity and Release

6.1   In accessing this Website, you release Drum Digital, and its respective directors, officers, employees, share-holders, agents and consultants (those indemnified) from any claim relating in any way to your use of this Website and you indemnify those indemnified from and against all actions, proceedings, claims and demands against any of those indemnified by a party claiming loss or damage as a result of your acting other than in accordance with these Online Terms of Use.

7. No right to use Logos or Trade Marks

7.1   All names, logos and marks appearing in this Website, except as otherwise noted, are trademarks owned or used under license by Drum Digital, or its affiliates in the geographies where Drum Digital markets products or provides services as the case maybe bearing such trademarks. The use or misuse of these trademarks or any other content on this site, except as provided in these terms and conditions or in the Website content, is strictly prohibited.

8. Using our RSS Feed Functionality

8.1   If you use our RSS Feed Functionality to download data from the Website for display on a site under your organisation’s control, such use is subject to these terms of use and, to the extent not already covered by the terms of use, these following conditions:

          1. you can only use that content in the ordinary course of your business;

          2. you may not charge third parties either directly or indirectly for access to that data;

          3. you must include an acknowledgment that the data is "published by and reproduced with the permission of Drum Digital";

          4. you must not suggest any endorsement by or association with Drum Digital;

          5. where possible, you must provide a link back to the publications from which the summary information originated, or display the url at             which they can be accessed; and

          6. you acknowledge that we have absolute control over the data that you have chosen to include within the display via the RSS Feed and             that that data may be withdrawn.

This privacy policy sets out how we, Drum Digital Pty Ltd ABN 74 617 827 620 (Drum Digital), will use and protect any information that you provide when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using our services including any this website, we assure you that it will only be used in accordance with this privacy policy and the Australian Privacy Principles. If you do not wish to provide personal information to us then you do not have to do so, but it may effect your use of this website or will effect your use of the products and services offered by Drum Digital.

We may change this privacy policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This privacy policy is effective from 1 December 2017.


We may ask you to provide the following information:

  1. names;
  2. dates of birth;
  3. job titles;
  4. contact information, including email addresses;
  5. demographic information such as postcodes, preferences and interests;
  6. financial information concerning your assets and liabilities, tax file number, employment history, passport information, photographs, credit card information and drivers license details;
  7. other information relevant to the customisation of a document on the website; and
  8. any other information relevant to customer surveys and/or promotions.

We will not collect from you any sensitive information revealing your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships or details of health or disability.

Exceptions to this include:

  • where you have given us express consent and the information is reasonably necessary for us to carry out our functions or activities;
  • the use of this information is required or authorised under Australian law or a court or tribunal order; or
  • when the information is necessary for the establishment, exercise or defence of a legal claim.


We collect this information for the following reasons:

  1. to better understand your needs, enabling us to improve our products and services;
  2. for internal record keeping;
  3. to circulate promotional emails about new products, special offers or other information which we think you may find interesting;
  4. to contact you (by telephone, email or mail) for market research purposes;
  5. direct marketing;
  6. to customise the website according to your interests; and
  7. to customise documents according to your needs.


We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure that information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs and preferences by collecting and remembering information about you.

We use traffic log cookies to identify which pages are being used. This helps us analyse information about web page traffic and improve our website by tailoring it to your needs. We use this information for statistical analysis purposes only, following which the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you provide to us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest. Please note that we do not have any control over those websites.  We are not responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy policy. You should exercise caution when accessing such websites and look at the privacy policy applicable to the website in question.


You may choose to restrict the collection or use of your personal information in the following ways:

  1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes; and

  2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are legally required to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you in accordance with applicable law. A small fee may be payable for the provision of the information. If you would like a copy of the information which we hold about you please email us at We will respond within a reasonable time.

If you believe that any information we are holding about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us as soon as possible at We will respond to any request within a reasonable time and will endeavour to promptly correct any information found to be incorrect so that the information is accurate, up to date, complete, relevant and not misleading.


As a result of our desire to provide you with a cost competitive range of products and services we use IT service providers in low cost jurisdictions utilizing cloud computering technology.

In Drum Digital using off-shore data processing and information storage options, there a number of commercial and regulatory considerations that you should be aware of namely whether your personal information is being disclosed to an overseas entity and their protection of your personal information.

It is not the intention of Drum Digital to disclosure your personal and sensitive information to any off-shore data storage providers for them to use, merely to have the your sensitive information transferred for storage. The issue of whether transfer for the sole purpose of storage is disclosure under the APP’s has not been resolved at law.

Drum Digital in entering contracts will endeavour to take reasonable steps to have any off-shore date storage providers agree to be bound to adhere to the APP’s in relation to collection, use, disclosure, storage and destruction/de-identification as if it were in Australia. While we will seek do have this done we cannot guarantee that we can contract with off-shore data storage providers to agree to such terms and even if agreed to that they will be honoured. Drum Digital will not investigate the actions of any off-shore data storage providers.

For the purposes of AAP we advise that it is likely that your information will be stored off-shore and that if such transfer and storage is ‘disclosure’, your information will be disclosed.

The countries where the off-shore data storage provider is located is/are: United States of America.

The above list my change from time to time and we will update this information.

By providing your personal information to us, you consent to the transfer of that information to our third party service providers who are located outside of Australia for that purpose.


If you want us to correct information that we hold about you because it is inaccurate or out-of-date; you can send requests for corrections to the Privacy Officer, Drum Digital Pty Ltd ABN 74 617 827 620, of North Tower, Suite 3, Level 6, 1-5 Railway Street, Chatswood NSW 2067 or email at

If we correct personal information that we previously disclosed to other entities, and you request that we notify those entities of the correction, we will take reasonable steps to notify those entities unless it is impracticable or unlawful to do so.

If we refuse to comply with your request for amendment of your details, we will give you written notice setting out the reasons for refusal (unless it is unreasonable to do so) and the mechanisms available to you to complain about the refusal.


If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach then please email us as soon as possible at setting out details of the breach. We will promptly investigate your complaint and respond to you in writing within 28 days setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.


We may amend this Privacy Policy from time to time by posting an updated version of this policy on our web sites. We recommend that you review it regularly for any changes.


For further information about privacy issues and the protection of privacy, visit the Office of the Australian Information Commissioner web site at